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Tucano Coffee is not just a coffee shop. This is a mix of native Indians culture from Latin America and California specialty coffee.
In 2011, we opened our first coffee shop in Moldova. In just 3 years, in March 2014 we have opened the first one in Romania and only after a month, we already were in the United Arab Emirates.
Now Tucano Coffee is a dynamic international network comprised of 45 and counting coffee shops located in 7 countries of the world.
Here we are, a little bit crazy, beautiful and
an amazing team. We are ready to conquer the world
with a brand new concept of coffee shop: the
creative coffee spaces. We want to spread the
culture of specialty coffee all over the world and
try to inspire our guests and partners.
Our motto is inspired by the era of the birth of rock’n’roll
and hippie subculture which standed out for its
philosophy and people craving to return to purity
of nature through love, pacifism and freethinking.
We stand for creating a new type of coffee shops – the creative coffee spaces.
For us they mean more than places where specialty coffee is served. Our creative coffee spaces inspire and transform our Team, Guests and Partners. They become more open, connected and creative; they become simpler and greener.
We want to open, by the end of 2025, 100 creative coffee shops with the best atmosphere in the world!
Having the best atmosphere means for us an index of at least 9.5 out of 10, measured by our guests via www.tucanorate.com
The atmosphere of our coffee shops rocks, because we truly believe that the design, the lights, events, all the emotions, flavors and, of course, people are the key elements of what we call the best atmosphere in the world.
We use only freshly roasted Specialty Coffee.
That is why, we buy coffee beans from the best
regions of the world, but depending on the
quality of the beans, the microregion may vary
time to time: Brasil (Fazenda Irmas Rereira, Carmo
de minas), Costa Rica (Chirripo, Buena Vista de
Rivas, Cafe Rivense Del), Kenya Kanguna, Embu),
Sumatra (Indonesia).
We make marvelous cheesecakes from natural ingredients, without synthetic additives or flavor enhancers. We have more than thirty specially designed recipes.
Being Open involves: Honesty, Trust and Transparency, even when it comes to mistakes or issues of the Team, Guests or Partners – because we know that’s the right thing to do. We are confident that by sharing our business figures with everyone is a clear proof of our transparency, but also a brave decision. It’s a way of showing our loyalty to our Partners and Guests and gain their trust.
You get better if you know what your weak points are. To grow a cool feedback database we’ve created tucanorate.com. The idea is simple: our guests help us improve and we offer them a 10% discount to their next order.
We are sure that quality is a driving force for us, therefore we have decided to always keep up to our high standards. That is why we have set the wheel in motion by creating our mystery guest programme, on tucanocontrol.com.
It is very important to us to attract Partners that
are synergic with our core values. This actually
means that we love beautiful people, that have
good intentions and are always open for new
adventures, new places and new lifestyles.
Dreaming big is awesome, let’s talk a bit about the main figures in our business.
Meet our Operating Conditions:
- Royalty: 4.5% of revenue.
- Marketing budget 1% of revenue.
- Franchise fee 8.000 – 15.000 EUR.
- Investments into a standard Tucano Coffee business unit make up from 75.000 USD.
- Average coffee shop surface – 50 sq.m.
We dare you to experience a new lifestyle,
driven by our main vision: Love.Peace.Coffee.
You’ll meet and make happy a lot of amazing people,
which will be always returning to you for your excellent
coffee, but also, for the great atmosphere. You’ll build a
united and strong team. Together, you’ll share wow,
green, simple and open moments.
Scopul nostru e să fim mereu la dispoziţia ta, oferindu-ţi tot suportul posibil, începând cu găsirea celei mai bune locaţii pentru coffee shop-ul tău, şi terminând cu traininguri utile pentru procesul de dezvoltare.
asistenţă în alegerea locaţiilor corecte
proiectul de design interior & exterior al coffee shop-ului
traininguri pentru personal la centrul nostru de instruire & traininguri online cu atestare periodică
un modul Startup, care va genera soluţii şi va pune pe roate toate procesele, astfel încât, toate lucrurile să funcţioneze ca un mecanism perfect
un centru de logistică creat special pentru sprijinul tău, care îţi va oferi cele mai bune preţuri pentru consumabile, mobilă, tacâmuri etc.
suport la faţa locului din partea echipei noastre, cu o săptămână înainte de deschidere, în timpul deschiderii, dar şi o săptămână după deschidere
un plan de marketing global
ghiduri şi manuale de marketing & design
control săptămânal asupra proceselor pentru creşterea calităţii: un oaspete secret (mystery shopping), review-ul experţilor, anchete online pentru oaspeţi
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Natalia Brașovean
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Radu Bejenari